This demonstration shows the power of combining IBM Smarter Process with IBM Digital Experience to help organizations increase customer loyalty and engagement.
Capabilities and features covered in this demonstration include:
- Dynamic experiences based upon integration with IBM Operational Decision Manager. This tool can be used to analyze diverse business event streams in real time, detecting situations and then performing the appropriate actions - like dynamically changing pricing or delivering a unique offer.
- How to leverage the power of the Internet of things to better understand customers and thus deliver more personalized experiences to them.
- How to take advantage of the new API economy to continually add innovative new services to customers, generating new revenue streams.
- How personalized content can be shared across native apps, desktop, hybrid apps, mobile web, and IBM MobileFirst-powered applications.
- New Site Manager tools for easier content editing
- and more!