Upload
272

1to1 Media

  • Uploads Play

    • 4 Simple Guidelines for Making Your Content Clickable - Duration: 66 seconds.

      • 2 weeks ago
      • 22 views
      Read the full article, What’s Your Organic Reach?, on our website, Http://bit.ly/reach1to1
    • The Omni-Screen Customer: Time Warner Cable Tunes In - Duration: 16 minutes.

      • 2 weeks ago
      • 4 views
      In this video Q&A, Sean Coar, Time Warner Cable Media Group's VP of Strategy & Business, explains how the company identifies target audiences, tunes messaging based on device type, and develops omn...
    • How Ogilvy & Mather Uses Social Customer Data to Fuel Engagement - Duration: 33 minutes.

      • 2 weeks ago
      • 4 views
      In this 30-minute video Q&A, Todd Cullen, Chief Data Officer at Ogilvy & Mather, speaks to Tom Hoffman, Executive Business Editor at 1to1 Media, about how the company gathers, analyzes, and acts on...
    • Toronto's Speech Analytics Pays Off - Duration: 29 minutes.

      • 2 weeks ago
      • No views
      In this 30-minute video Q&A, Heather Callahan, Toronto's manager of information and business development, chats with Mila D'Antonio, editor-in-chief, 1to1 Media, about how Canada's largest city imp...
    • SanDisk Balances Cutting Costs with Boosting Service - Duration: 21 minutes.

      • 2 weeks ago
      • 2 views
      In this video Q&A, find out how SanDisk, a high-tech manufacturer, improved customer satisfaction and boosted sales by embracing a cost efficient, customer-centric strategy.
    • Cabela's Flips the Funnel on Its Customers - Duration: 12 minutes.

      • 2 weeks ago
      • 5 views
      In this video Q&A, Rich Warnaka, manager of User Experience at Cabela's, speaks to Mila D'Antonio, editor-in-chief of 1to1 Media, about the steps taken by the specialty retailer to apply a behavior...
    • Gartner & 1to1 Media Customer Experience Excellence Awards 2015 - Duration: 114 seconds.

      • 2 months ago
      • 13 views
      Winning is not everything but it sure is sweet. Here are 5 reasons to enter.
    • FedEx Delivers a Better Customer Service Experience via Analytics - Duration: 30 minutes.

      • 6 months ago
      • 45 views
      In this 30-minute webcast by 1to1 Media, Larry Midyett, manager, customer service quality assurance at FedEx, discusses how FedEx is using customer analytics tools to learn more about its customers...
    • Vonage Shares its Secrets for Becoming "America's Favorite Service Team - Duration: 29 minutes.

      • 6 months ago
      • 11 views
      Vonage is one of those rare companies committed to providing excellent service to each and every one of its customers, and its efforts haven't gone unnoticed. In this 30-minute webcast, Rob Sutton,...
    • Cisco Takes Customer Listening Seriously - Duration: 32 minutes.

      • 6 months ago
      • 17 views
      Today, customer listening is essential for a company to grow its relationships with customers and to improve upon its services and offerings. In this 30-minute webcast, 2013 1to1 Media Customer Cha...
    • Cigna's Aptitude for Contact Center Intelligence - Duration: 29 minutes.

      • 6 months ago
      • 4 views
      Forward-thinking companies like Cigna, are leveraging streams of customer data from various channels to make the contact center experience more relevant and personalized for customers. Find out how...
    • The "Cake Boss" Bakery's Recipe for Social Listening Success - Duration: 28 minutes.

      • 6 months ago
      • 18 views
      In this Take 30 With 1to1 Media webcast, Leo Minervini, chief information officer, Carlo's Bakery, the bake shop in TLC's popular "Cake Boss;" and Mila D'Antonio, editor-in-chief, 1to1 Media, discu...
    This item has been hidden
Sign in to add this to Watch Later

Add to

Loading playlists...