Get the the facts, distilled on the upcoming (February) availability of the ITIL Practitioner course, book, and examination. Learn what you need to know to take the course and pass the exam. Pultorak already has a pre-prelease version of this course--an instructor kit, hardcopy student book, digital (protected PDF) courseware, eLearning and CBT. The final version of the course will release in January. This session covers both FAQs about the ITIL Practitioner course in general and Pultorak's courseware in particular.
Whether you are planning to pass the exam, or are just curious--here's your chance to hear the latest.