The drive towards digital transformation begins with the customer and extends far into the company, impacting every area of the organization from vision and strategy to architecture, technology, operations, and culture. Perficient's Michael Porter, Managing Principal, Strategic Advisors Team, explains how, in 2016, it is more important than ever to be able to effectively engage customers at every touch point in the customer experience lifecycle.
Perficient has been helping our clients drive toward digital transformation for many years. We modernize the systems that create, deliver and sustain meaningful customer experiences, and ensure that the business is attuned to its most digitally savvy customers across the enterprise.
Let Perficient help you on your digital transformation journey by:
Making the business case for digital transformation
Aligning executive vision with business and IT roles
Understanding where you are on your journey
Crafting a vision that works for your company
Defining customer experience strategy and goals
Uncovering and managing technology gaps
Combining tactical projects with the digital transformation strategic vision
Check out our digital transformation guide series and on-demand webinars: http://www.perficient.com/D...