Crossroads is in the business of WOW. We are on a mission to change the global consumer experience with retail businesses that have a re...
Crossroads is in the business of WOW. We are on a mission to change the global consumer experience with retail businesses that have a reputation for being TERRIBLE at serving the customer. We've begun our mission in the automotive dealership industry. In November of 2012 we started the worlds first 24/7 chat-marketing center dedicated solely to wowing the customer shopping on our client-partner websites. Chat is now often the first experience a customer has with a business since it provides real-time answers with a level of anonymity. It's faster than an email and more private than a phone call. Chat sits at the crossroads of marketing - a message to a faceless audience - and sales - the beginning of a 1-to-1 relationship. Hence our name: Crossroads Chat. www.crossroadswow.com