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Omega Management Group Corp. is a pioneer and recognized expert in developing and implementing customer experience management (CEM) strat...
Omega Management Group Corp. is a pioneer and recognized expert in developing and implementing customer experience management (CEM) strategy programs that lead to increased product and service revenue and profits. Founded in 1984, Omega was built on the entrepreneurial spirit of its founder John Maraganis who had been an innovator in helping to develop the first dedicated commercial, off-the-shelf, field service management software, "fieldwatch." From these early roots in the customer relationship management (CRM) industry, Omega continues to be an industry leader and innovator while helping companies increase revenues and profits by enhancing the customer experience.
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