Co-VAL Project

Co-VAL is an EU funded project that aims to find new ways of examining the co-creation of value and its integration in order to transform public administration services and processes.

Co-VAL aims to explore the notion of value created in public administration via the participation of citizens & civil servants, along with the new ways of integrating respective practices towards transforming public administration services and processes.

The project will mainly contribute to the analysis of innovative ways for designing:
(a) service models for public administration processes, mainly demand-driven (i.e. cases where service providers and the users of services, such as citizens and organizations, are the key actors), and
(b) bottom-up supply chains (e.g. from civil servants, front-line workers, citizens/users of the services) that promote the voluntary and active participation of society in the transformative efforts of public administrations.