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  • Hello and Welcome.

    219 views 11 months ago
    RR Episode #001 Show less
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    • Retail is NOT Detail. - Duration: 105 seconds.

      • 1 month ago
      • 30 views
      Retail is the WORLD'S GREATEST SOAP OPERA.
    • Can YOU tell me Why? - Duration: 73 seconds.

      • 1 month ago
      • 20 views
      Can YOU tell me What?
      or the Ancient Retail Art of Root Cause Analysis.

      Have a PHENOMENAL day.
    • I'm Still Standing. - Duration: 2 minutes, 30 seconds.

      • 1 month ago
      • 25 views
      I'm baaaaaack!
    • Customer Service IS DEAD! - Duration: 2 minutes, 53 seconds.

      • 2 months ago
      • 52 views
      Here it is… YOU have been asking for it.
      the Sequel to Retail is NOT DEAD.
      CUSTOMER SERVICE IS DEAD.

      As always, please #Share, #Comment and #Like.
      Hey if I don’t ask it may not happen.

      Have a PH...
    • 👍Art of Feedback. - Duration: 3 minutes, 39 seconds.

      • 2 months ago
      • 32 views
      This is a recent Presentation I gave in Niagara Falls in May 2018.
      Feedback has become a lost art due to the fear of many that that the Person on the receiving end will take it "The Wrong Way".
      ✔️...
    • 😊Retail=Instant Gratification. - Duration: 41 seconds.

      • 2 months ago
      • 46 views
      The only game in Town that gives the High of Highs Low of Lows with Instant Gratification.
      Retail: The World's Greatest Soap Opera.
      #Thatisall
    • 👉World Class Retailer?...I'm not too sure. - Duration: 85 seconds.

      • 2 months ago
      • 36 views
      Are you a Self Proclaimed World Class Retailer?
      I am still trying to understand the definition of a 💥World Class Retailer💥 as self proclaimed by many Retailers out there. How can you call yourselve...
    • ⭐Entitlement⭐ The word most associated with... - Duration: 112 seconds.

      • 3 months ago
      • 46 views
      Why do we keeping associating the word Entitlement with the Millennial Generation.....well there are reasons but that is a whole different conversation.
      Here is a simple definition of what I believ...
    • Retail Onboarding is Screwed Up. - Duration: 4 minutes, 5 seconds.

      • 3 months ago
      • 50 views
      Sorry about the length of this Vlog but the Retail Onboarding process needs to be fixed. Now!
    • 💥Retail is NOT Dead💥 - Duration: 3 minutes, 11 seconds.

      • 3 months ago
      • 106 views
      Retail is NOT Dead.
      .....but the Employee experience is.
    • 🚘 Car vs. 💂‍♂️Employee - Duration: 95 seconds.

      • 3 months ago
      • 28 views
      Is it Me or do you get frustrated when you pay big $$ to get your Car fixed and the job is not done correctly?
      I know that I would be upset and rant and rave out of frustration and try to calmly co...
    • Another brick in the wall part 3 - Duration: 3 minutes, 7 seconds.

      • 3 months ago
      • 26 views
      Final video of my 3 part series of living with depression in a Retail world.
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