Meet the Ivy team: Alan, Ally and Matt - three of Ivy’s fabulous staff members! Today, they explain how they offer personalised support to students and why they love working at an award winning education provider.
“Challenging, fun, rewarding, love, I love my job!
The things that really motivate me to support my students are the students themselves. I really do feel that there is a collective level of passion for education. You’ve got a very diverse team of a lot of different individuals from different backgrounds, different experiences and they bring a lot of knowledge to the industry.
If I could say one thing to a student thinking about studying online, I would say just go for it!
Study Coaches support students in a range of different ways via email, via phone calls or even via video conferencing at times. Just utilise that support as much as possible, reach out as often and as much as you need.
Our students come from all walks of life and it’s really important for a Study Coach to be able to relate to a student’s specific needs. You can study the course as fast as you want, you can study whenever you want, you can start whenever you want.
We work together with the with the student and we really give them that approach where they feel like they are the only person in the classroom.
When a student graduates we like to celebrate. We run around the entire office ringing the bell and everyone starts clapping it’s a good vibe. So you actually get applauded by the entire team at Ivy College when you graduate.
I feel really proud to be a part of this sort of team.
Every day when I’m sitting at my desk I do think about how I can be more flexible within my role. How I can be innovative in my approach to support students to reach their outcomes. I really do feel like we support students on another level here.”
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*Ivy Institute Pty Ltd trading as Ivy College ABN 84 138 115 278 (RTO Code 40718), delivering online courses on behalf of Australian Institute of Management Education and Training (RTO code 0049) (Level 2, 7-15 Macquarie Place, Sydney, NSW 2000) an approved VET FEE-HELP provider.