DoingCXRight

Are your
😡 customers frustrated? 
🙄 employees not engaged?  
📉 results declining? 
🤦🏻‍♀️🤦🏻 competitors gaining market share?
Then you've come to the right place.  

HELLO. I AM STACY SHERMAN

Certified Customer Experience (CX) pioneer & Founder of DoingCXRight®, helping business leaders apply my ‘Heart & Science’ framework to improve customer and employee experiences while maximizing results. I've been working at companies of all sizes where I increase loyalty, retention, and overall customer satisfaction through engaged employees, resulting in record-breaking Net Promoter scores (NPS), 6% revenue growth & $2B portfolio protection.

MY WHY - MISSION:
As a consumer, I have seen too many brands miss opportunities to delight customers and meet their needs. Likewise, I’ve felt and witnessed employees not feeling valued, included, and empowered. Consequently, I'm on a mission to create and inspire better experiences so that REAL human connections & happiness exist. 

More @DoingCXRight.com