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KnowledgeTrak is a unique mobile and online software solution which enables organisations to measure and evaluate customer experience. It...
KnowledgeTrak is a unique mobile and online software solution which enables organisations to measure and evaluate customer experience. It allows companies to employ multiple survey types and mystery shopping assignments to capture, analyse, report, and share real-time Voice of Customer/Stakeholder, Employee or Supply Chain feedback. It links companies to a large pool of shoppers and researchers and helps them gain access to ‘real-time’ feedback on their service delivery directly from shoppers/researchers smartphones. www.knowledgetrak.com
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