We believe in talking to each other!
Being service-oriented is our top priority. Our sales and service staff play a vital role in ensuring a positive customer experience and superior levels of accessibility. In Germany alone, we have 18 international service specialists available for our business partners to communicate with, in market specific and where possible, native languages. Needless to say, our Sales Managers are also available to provide our partners with on-site support.
We have the ability to sense the latest fashion trends.
Our hair design experts vigorously search for the newest styles and innovations, paying close attention to the global fashion and beauty market. We are continuously improving our collections, not just raising the standards in regards to style and colour, but also in processing techniques and quality.
We are present.
Our marketing team is constantly building brand awareness, for Ellen Wille, advertising within trade / consumer magazines, on-line and via social media campaigns. We also provide our associated business partners with extensive promotional material, so that our collections can be meaningfully presented to customers in hair salons. You can also find us at most hair and beauty expositions, conventions and fairs throughout Europe, which gives our customers a regular platform for direct communication with us.
We are working for the future.
At Ellen Wille, we are investing in the future through the vocational training of young specialists. Our students become highly trained specialists in the hair replacement area, attending to customers worldwide in a professional and competent way.
We live up to quality.
Every single model is individually checked and controlled to ensure consistent high quality. Furthermore, we are in regular contact with our suppliers to continuously improve the quality of our products and delivery.