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Verizon's Shame!!!

by RonStepneski • 21,501 views

Is this any way to run a telephone company? Just look at how Verizon - a giant telecommunications company -- purports to protect a key outdoor telephone link between Hasbrouck Heights NJ homes and...

Just needs a chainsaw at the base, problem corrected!
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Looks like all the wires are there, whats the problem.
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Landline phone?  ok if you must STILL have one... then you should get Magic jack however if you're a "senior" then is not for you. Digital is the only way "now" and the best out there is verizon fios is not cheap but nobody can touch them their speed is just too much.
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I have seen this a hundred times as a retired phoneman. the Company would spend no money on anything.
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They suck they don't care took 4 months to get a business service moved then they screwed up the billing and shut our business phones down.
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lol im sure there is the fiber optic but they dont want to switch to it so they have to use the old system they dont want to repair 
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 lol call me there to fix that ccu i would look at it, laugh, look at the customer, laugh, and leave. and yes the rest of my coworkers would do the same. sorry thats just how it goes. you dont know where to start and you wont know when you will finish, and you have 15 other homes to get to before the end of the day that are calling you asking when you'll be there.
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its not called a pedestal you retards its called a cross connect unit..... 
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+m wiater we mainly refer to them as a "pillar" where im from..  i wrote this when i was angry about something else just ignore it lol 
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+TheOfficialAirGaming  i pay 130 with fastest internet and decent amount of channels (the ones i use most) and great phone connection. someone is ripping you off, verizon is great. i bet whatever you have my service is way better :). for 10 dollars more..... 
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where i live, i have no problem with Verizon, we have been with verizon for around 8 years, had cingular/att prior, and cingular was great, but when att took it over, there were a lot of problems couldnt make calls, dropped calls, wouldnt replace phones under warranty, so we dropped there wireless service, got verizon problem solved. plus verizon covers better where i travel when im working. (pipe fitting/HVAC) and t mobile only covers the major city up north to make it worth the money, and sprint well ya thats self explanatory. My home town is a ATT/Verizon territory even more so with LTE. we do have att u verse tv which isnt to bad around here. but other then that there wireless service around here is a bit lacking. but everyone has there own opinion.  
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Verizon sucks. I could write a book on how bad they suck. Spent a month and a half trying to get them to fix my DSL service. Ended up filing a complaint with the Attorney Gen, office...and they still wanted to charge me for the month and a half I was down !  I still only get internet half the time. It comes and goes as it pleases. In the middle of a movie or in the middle of a credit card transaction forcing you to start all over again when service is restored...within minutes...maybe the next day...you never know....
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can you write me a book then?
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Yes I can but it is $29.99 plus shipping and handling.
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That type of x-box is garbage even when installed new.3m punch blks.yikes..been there since  , I would say 1973
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xbox garbage none of those componets are in an xbox...
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I would measure it and have a carpenter make a large encasing with wood and secure it to the ground
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Verizon sucks DICK I PAY TONS OF MONEY JUST FOR INTERNET
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49.99 a month for 25/25 internet with a 2 year lock?  That's pretty damn fair to me.
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thats because you are letting them bend you over and F*cking you over and over and by your words it sounds like you like it
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the hell with verizon their wireless service is even worse thats why their is at&t  VERIZON SUCKS
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so you are an expert on how to fix it?  how are they supposed to fix it when the ground is frozen?  it is called a temp fix until the ground thaws and they can dig it up.  and it is the companys fault that a car went up on the sidewalk and hit it???  why ndont you complain aboput the idiot that doesnt know how to drive and cause this problem in the first place
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Ok this is actually a cross box not a ped it is where you make the connection from the cable that comes from the central office to the the cables that go on the poles to your house. Here in colorado you can make a puc compliant to help get them going on it I don't know if you can in new york? Sad thing is that alot of the old bell companies are neglecting the copper because all the big wigs think "they can't make money on it so why maintain it" 
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verizon doing away with analog phone lines that's why . There going digital for everyone with Fios fiber .
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from verizon management,,,,,forget about stuff like this, as long as our techs wear their uniform shirts. ps... the walter cronkite wannabe interveiwing the lady should of jumped into oncoming traffic.
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too many note takers and not enough fixers.
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catch it on fire............I work for them. they don't give a shit about the copper network. They blew their wad on FIOS.
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Verizon spent all their money on cherry picking fios neighborhoods while selling off unprofitable neighborhoods and leaving the rests copper plant to rot. Verizon's new CEO is not interested at all on the wireline division so fios had stopped expanding and the legacy copper will rot away. Apparently wireless is the future for Verizon
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listen.. you cant blame verizon if someone hit the pedestal with a car.. are you compaining that there's no case around the wires? i hate to point this out to you, but you really dont know what your looking at, at the fact is in some areas the network is very old. this is one of the reasons they came out with fios, which is apparent you dont have.. your as qualified to say what needs to be done as i am as qualified to school you on child birth.
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Poor telephone hub it was cold =/
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hahaha thats hillarious no wonder then went up.
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This obviously doesn't help, but there are many similar wiring messes behind three-decker houses in Boston and Worcester Massachusetts. One building I lived in still had fabric-insulated wire going to all the units. Of course the other unmentioned issue is that an open junction like this makes service theft trivially easy. In today's news "verizon" is lamenting about the loss of copper-wire customers. Maybe customers wouldn't leave so quickly if they hadn't been treated like garbage.
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Or how about you get with the program and convert to digital voice? copper is BS and damn near impossible to troubleshoot without a tech. and one cant be sent out unless you are willing to do all troubleshooting. thats business for ya. if everyone would grow up and convert then everyone would have a decent hub to run thru.
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they want to sell it all I've been a union tech in nyc for over 10 yrs and we literally have to beg our managers to allow us to do maintenance work we mainly work on dire large customer outtages copper services are the least of concerns and I cant even get fios and for those of you that think it's the unions fault too trust me when i say that if it were up to the workforce a problem like that would be taken care of within 24 hrs not just a band aid fix
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This is just enough to make me never go to Verizon for any kind of service. Here I come At&t.
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Hi would like to say sorry on behalf of mt fellow technicians im sorry that your service has been so poor becuase of this box. it isnt the technicians to blame we would be more than happy to repair and or replace such defective equipment. unfortunatly its the company they refuse to spend the money to fix these broken facilities and its a shame to treat a customer whose service is poor becuase of these facilities
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$100.00 for landline service? Fuck that, you're an idiot for paying that.
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In this town Verizon built this crazy teepee looking thing to suspend thier box after a car hit it. It was like that for months.
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lol there was a verizon truck pukking out down the road
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tell people to stop crashing into it! But since it is snowing in that video I suspect the snow plow man hit it.
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I live in new york city where verizon has made a promise to install fios by 2014 and they are using that as an excuse not to maintain the copper, they will not send anybody to replace any copper. And now we have heard from several workers that we won't get fiber because we live in a block of enclosed rowhouses. And so far no promises have been made as to a timetable to install fiber. now we can't make a phone call when it rains. the joys of living in a third world country
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Hello girlfriend, magic jack is only $25 A YEAR! LONG DISTANCE AND GOOD SHIT LIKE THAT. Cell phones are a rip off and I rather not have people texting me every sec of the day.
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As a Verizon technician I've see this too many times. i apologize to all customers affected by outside faulty lines such as this, buts it's the responsibility of management to see to that the outside plant is fixed in a timely fashion.
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Thanks for your comments. We don't blame the union. Verizon eventually did the right thing and fixed the damaged pedestal problem. It removed the pile of tangled wires from the ground and apparently moved those critical landline telephone connections to a safer location on a nearby pole. We were grateful but it shouldn't have taken three-quarters of a year, repeated complaints, our You Tube Video and a subsequent "Kane In Your Corner" expose on News 12 New Jersey to get the problem resolved.
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Just have the same problem with an out of age shelter with open doors raining inside, nobody can do anything for me, just find out my wire, remove them from the wet screw panel used 4 scotchlock and get 2 extra mega on my DSL. I thanks the privatisation of the phone company that let the whole network fall off without any optical fiber in sight.
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I would have built them a box around that if i lived there.
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it's just too bad that when I signed up for frontier it cost way more than $100 for simple DSL and phone. we knocked off the phone service and went to just DSL and we were still paying $100+ for the basic package and another $100 for a unlisted number that we no longer had. so yeah cell phones were actually cheaper, and more reliable. just unfortunate, because I really love the old telephone infrastructure. ( I collect Rotary dial phones and I am up to 3. but at least they work with vonage.)
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F*CK OFF VERIZON!!! YOU GET WHAT YOU PAY FOR, AND FOR SOME GOD D*MN REASON, PEOPLE ARE PISSED!!!
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YOU ARE 22 Yrs OLD AND SMARTER THAN 90% OF THE COUNTRY!!
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Nice private TELCO dictatorship. Way to go Verizon!!!!!!!!!!
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lol i cant believe I came across this on youtube... I'm from lodi, nj and i always wondered wat that was lol
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To get things escalated without getting caught...cut a bunch of jumper wires causing multiples faults. Should fix the issue within 5 days
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I had Verizon's home service for 13 years before the take over by Frontier, Verizon's cellphone service 5 years never had a problem. BTW Verizon's DSL Service can be faster than Comcast is some places.
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I am 22 years old and I don't know what's wrong with people and depending on $100 a month technology. Cell phones are the biggest mistake that the world has ever done.
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