CSU: ITIL v3 Service Operation Goals and Objectives

This video introduces the service operation goals and objectives.
Service Operation is one of the five ITIL core publications that together make up the ITIL v3 framework. Although not a standard ITIL v3 is commonly used worldwide to (further) enhance the efficiency and effectiveness of providing IT services to customers.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

Category:

Education

Tags:

• CSU
• ITIL
• V3
• Service
• Operation
• Goals
• and
• Objectives

[kendashiro]

You got an awesome accent going. It's just a little soft. (Volume wise)

[IsleBeeBach]

@kendashiro That should get better in some of the later videos when I bought myself a proper microphone :-) - I guess we're all on a continuous learning curve for where it relates to using any type of new media.

[raosahil]

this is good