Needless to say, when I returned home, the interior of my luggage was destroyed. Luckily, I didn't have anything fragile in it. As you can see, it's not horrible, but they really could give a shit. Southwest states passengers must file a claim within four hours of the end of the flight trip. Seeing how I got in at 11pm after a long flight, it wasn't top priority on my list of things to do. Lesson learned I guess..
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