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How to Weave the Social Web into Customer Service

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Uploaded by on Jan 22, 2010

View this Webinar from TSIA and salesforce.com. Learn how to join conversations about your products and services that till now have been out of reach:

* See how leading companies use social media to engage customers
* Preview advance results of TSIAs first-ever social media survey
* Learn how to easily link your service app with popular Web communities
* See how to track customer conversations, find those who need help, and let agents respond in real time

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Science & Technology

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  • sir, im about to apply to a online marketing coordinator, it's like this is tthe most credible channel i got regarding information related to internet marketing, Im a buis ad graduat major in marketing, there aint no subject related to internet marketing, E-commecer etc. Im from canada btw does TSIA graphs apply here too?

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