Self Service Password Reset - JiJi Self Service Password Reset Management Software. ( Part 1of 6 )

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Uploaded by on Jan 16, 2010

Active Directory Self Service Password Reset Admin Management Tool. Self Service Administrator configuration demo Tutorial .
This video demonstrates, how the end user enroll to JiJi Password Reset Suite by selecting and answering security questions. And then how the end user uses JiJi Password Reset Suite to
- Self reset password
- Self change password
- Self unlock account

Gartner states that 30% of helpdesk queries are related to password resets management and account lockout. With JiJi Self Service Password Reset(JSSPR), end-users now have the ability to securely reset their own Active Directory passwords without having to involve highly technical helpdesk professionals. JSSPR lowers end-user downtime, end-users no longer have to wait for a member of the helpdesk staff to reset their forgotten password or lost password.

It raises help desk efficiency, the staff now has more time to focus on other issues rather than tying up valuable resources on the time consuming task and mundane of resetting passwords. JSSPR can help your organization to reduce costs, improve security and increase productivity.

Features:
Self password management portal for domain users.

Supports Password Reset/Unlock account/Change Password through web without the help desk.

Reduce critical password tickets.

Improve user productivity and reduce help desk work.

Administrator can view the history of actions/operations done by the users which will be helpful for tracking purpose.

User defined challenge questions verify the users identity eliminating the risk of fraudulent password reset requests.

Define any number of Secret questions/answers.

Restore/Backup the user enrollment data.

Option to change the title/logo to be displayed in the each page.

Multilingual support in major European languages(French, German, Italian, Spanish and Russian). Please contact us for any additional language support.

Email notification on Password Reset, Password Change, Soon to exipre password user, Soon to expire password user's manager.

Invite the users through email to enroll in JiJi Self Service Password Reset.

Option to unlock account without using the security questions

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  • 0:39 - Enrollment Questions 0:54 - Enrollment Settings 1:12 - Security Settings 1:20 - captcha Settings 1:32 - Password Reset Settings 1:46 - Unlock Settings 1:53 - Scope setting for the Policy 2:04 - Mobile Code Verification Settings 2:14 - Mail Server Settings 2:20 - Testing Mail Server Settings 2:26 - Continuation of Mobile Code Verification Settings 2:44 - Self Update Policy Settings
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