This intensive workshop provides the proven knowledge and competencies to permit current and aspiring managers and team leaders to excel in their profession. As a participant, you will take home the skills, know-how and tools to get the very best of every employee, and make a real difference in the effectiveness and productivity of your team. You will learn to set and accomplish objectives, coach, delegate and motivate, review performance, communicate and give feedback including unpleasant news without impairing self-esteem ... and much more.
At the end of this hands-on workshop, you will acquire the proven skills to attract, empower, reward and retain talent, get commitment to a shared vision, delegate, bring out the best in others, and lead your team to success. You will learn to recognize true priorities; assume responsibility and accountability; manage risks; resolve problems and conflicts; respect diversity; build a culture based on trust and mutual respect; inspire; mentor and serve as a role model for others. And you will take home new ideas, including the Harvard University Global System™ framework with proven tools and sound timesaving skills, most of which are unavailable elsewhere.
The focus is on practical skills, tools and techniques to improve productivity, build winning teams with management and peers, and maximize collective gains and value to your organization. The specific objectives of this workshop are to help you:
Set and negotiate goals and priorities in partnership with your manager(s) and clients;
Organize your day and manage time including deadlines, e-mail, voice mail, meetings, drop-in visitors and time-wasters;
Validate where your time actually goes (based on facts, not perceptions);
Understand the fundamental principles and levers of compatibility in order to build high-performing teams, improve communications, trust, and interpersonal relationships;
Learn to take calculated risks to exploit untapped opportunities and adopt the cautionary principle based on the premise that one ounce of prevention is worth one pound of cure;
Prevent crises, manage conflicts, difficult people and awkward situations assertively using Roger Fisher's framework;
Make your managers, peers and teammates more effective; improve working relationships;
Assume more leadership and managerial responsibility without the benefit of authority;
Clarify your role, prevent role conflict and excel in working with peers, multiple managers and demanding clients;
Harness the untapped opportunities brought about by the power of new technologies;
Practice in a friendly atmosphere and seek guidance from the seminar leader;
Make your job more meaningful, build trust, and take charge of your growth and career plans.
This workshop is practical in every sense of the word by virtue of several unique features:
You will leave with proven techniques and skills to effectively manage the obstacles facing managers and team leaders such as the constant change in priorities and task urgency, the need to meet the expectations of multiple clients, limited authority, dealing with powerful individuals, scarce resources, coupled with the challenges to balance relentless work demands with personal obligations.
The curriculum integrates a rigorous, thorough and practical approach. You will be trained to apply a unique framework (Harvard University Global System™). This framework was found practical and highly relevant to the needs of managers and team leaders who have attended this program.
You will acquire the best available course materials, totaling a market value that far exceeds what is currently available elsewhere.
The workshop leader is also unique. Alain Martin helps managers and executives turn their potential into life-long success. Prior to presiding over PDI, he held managerial positions in operations research and systems development at Du Pont, Domtar and Bombardier Aerospace. He has also managed a variety of international projects including telecommunications, airport security, R&D, TV news-coverage evaluation, and the strategic turnaround of Desjardins Group (GDAG), a large financial institution. Alain is a Faculty Member of the Graduate Business School of the University of Quebec. He also teaches advanced risk management to senior managers and engineers assigned to nuclear-power projects (Atomic Energy of Canada, Babcock and Wilcox, Bruce Nuclear, and OPG). He is the author of Bringing Time to Life and Harnessing the Power of Intelligence.
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