CCNG's recent networking event hosted at the Philips Medical in Alpharetta, GA with best practice content presented by event sponsors:
· CCNG partner Interactive Intelligence - http://tinyurl.com/ydmsh7y
· CCNG partner Spanlink - http://tinyurl.com/yhozqmd
Details on CCNG.com web site include -
Presenters included Erwin Thomas, Senior Director Customer Care Solutions Center at Philips Medical and Michael Bardwell, Vice President IT at Dial America.
Event webcasts -
Dial America - http://tinyurl.com/yz4sf6h
Philips Health Care - http://tinyurl.com/ydq3kvb
More contact center best practice content located in the on-demand webcast library on CCNG web site - http://tinyurl.com/yf4xc4l
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