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Jim Blasingame with Jonathan Salem Baskin June 1, 2011

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Uploaded by on Jun 1, 2011

The double-edge sword of customer reviews? Jonathan Salem Baskin joins Jim Blasingame to discuss how user-generated content (UGC), or customer comments, are becoming better at revealing authenticity than predicting your experience.

Small Business Advocate Homepage:
http://smallbusinessadvocate.com

Jonathan Salem Baskin's Page:
http://smallbusinessadvocate.com/braintrust/100111

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