Leveraging Disability to Empower Others

Did you know that people with disabilities are one of the fastest growing sectors of our population? The fact is that as of today, 1 in 7 Ontarians lives with a disability of some type or another. And with the majority of our baby-boomers approaching retirement age over the next 15 years, that number is going to increase to 1 in 5 by 2025.

It should be clear that businesses and organizations that can offer barrier-free experiences will be well-positioned to complete not only for this expanding consumer market but also for the mostly untapped pool of human resources as well.

Smart businesses owners know that to be competitive in today's global and competitive marketplace, positive customer interaction is vital to the bottom line and to repeat business.

People with disabilities have a collective annual purchasing power that adds up to an estimated $25 billion in Canada. Add to that their power of influence with friends' and families' spending and one can at least double that economic reach.

The experiences of large corporations such as DuPont and the Royal Bank of Canada show that when business recruits persons with disabilities: * The pool of potential employees becomes larger. * Staff retention rates increase. * Absenteeism decreases.

According to research published by The Martin Prosperity Institute, the impact of accessibility legislation on the Ontario economy over the next five years could result in an annual increase in revenues for retail and tourism alone in the range of $3.9 billion to $11.1 billion.

The picture is clear. The case for accessibility is, in effect, a win/win business strategy that has the potential to transform lives and communities for the better!

Do you know that it's now law in Ontario that all organizations, in both the public and the private sector, must provide accessible customer service training to all of their staff who have contact with the public in any form?

Are you working for or representing an organization that is taking seriously the responsibility of complying with the Accessibility for Ontarians with Disabilities Act 2005 (AODA)?

We'll take your team from a place of uncertainty and ambiguity to comfort and confidence by approaching disability awareness with experiential sensitivity.

Contact us today about a no-obligation quote for bringing your organization into compliance!

TRISH ROBICHAUD
Disability Awareness Coach,
Trainer, Adult Education Facilitator,
Advocate, Author, Motivational Speaker

http://www.PeopleFirstAccessibilityTraining.com

Category:

Education

Tags:

• accessibility training
• aoda compliance
• customer service standard
• accessible customer service

[TrishRobichaud]

@penny77able Thanks Penny! Looks like you've been busy on YouTube since we last connected! Good for you girl - video blogging is something I've always intended to do, just haven't gotten there yet. ((HUIGE HUG)) ~T:-)

[penny77able]

Awesome video Trish...Congrats...very good.