CSU: ITIL v3 The 5 Service Design Aspects

This video introduces the concept of the 5 Service Design Aspects, also refered to as Service Design Criteria as explained in the ITIL v3 volume Service Design.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
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Category:

Education

Tags:

• CSU
• ITIL
• V3
• The
• Service
• Design
• Aspects
• Criteria
• Charles
• Sturt
• University
• IT
• Masters
• Marco
• Cattaneo

[IsleBeeBach]

@kaka199012 The Service solution tells you what the service is going to do (functionality), what type of resources you will need to deliver it (hardware, software, people, etc.) and what type of capabilities you'll need to deliver it (organizational structure, skills, management layers, etc.). Furthermore it outlines things like when the service should be available, capacity requirements, security requirements, supplier requirements, contingency requirements, etc. IN other words: the solution.

[kaka199012]

I'm not really understand what the service solution is. Is it just describe the requirements?