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When Bad Things Happen to Good Librarians

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Uploaded by on Dec 12, 2007

For more info http://www.librarian411.org

This library training has been developed to help front-line library workers better serve patrons with mental illness and/or developmental disabilities. The training was created using input from focus groups consisting of public library staff members, mental health consumers and mental health professionals. The content of the program reflects many hours of collaboration and interaction between Department of Mental Health (DMH) librarians and the "in-the-trenches" front-line workers of many Missouri libraries.

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  • Very well stated-speaker was excellent & very down to earth as well as articulate-this def can be used outside the realm of libraries too-thanks!!

  • This is very helpful - I'm just about to start my mental health nurse training - tomorrow !! This series of vids is very good.

  • very true

  • Not just for librarians! Helpful for any crisis situation. May help you with a non-library related conflict. But why librarians, specifically? Is it simply because it is a large public information space, or do libraries attract more dangerous patrons and situations than we are led to believe? The narrator sounds like a front line library veteran, and I wonder if the good people of Missouri had a specific reason or incident motivating their desire to educate their librarians in crisis situations.

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