iPod touch/iPhone 2.0 Software Update Problems

This Video (C) 2008 macintoshfanman.

UPDATE 7/12/08 1:02AM - IT WORKS! IT REALLY WORKS!
LOST OF NEW VIDEOS ABOUT IT TOMORROW! TUNE IN!

http://www.nytimes.com/aponline/business/AP-Apple-iPhone.html?_r=2&nl=tec...

AT 9:25 AM, 7/11/08
Anyone else get this message? Apples servers are flooded, and wont be fully functional for everyone for 24+ hours.

This is my reaction.

Comment, and lets talk about how frustrated we all are and what we have heard from Apple... tell us all your problems too! iPod and iPhone!

UPDATE 2:04PM, 7/11/08
Still nothing, and it is 2:04 here in the US... just waiting. Now, actually, it says there is no update available AT ALL!!! WTF?!?!?!?! Did they actually pull the plug or something?!?!?!

UPDATE 2:17PM 7/11/08
Here are some useful news articles and blogs on the situation:
http://joelcomm.com/iphone_20_release_crashes_itun.html
http://www.macworld.com/article/134442/2008/07/iphone_launch.html

Hope they help!

UPDATE 2:34PM, 7/11/08

I sent this email to Apple:
We Could Not Complete Your iTunes Store Request
The iTunes Store is temporarily unavailable. Please try again later.

I have been trying since 8:00 this morning to upgrade my iPod touch to the 2.0 software. But I get this message ever time I click "Learn More" in the pop up box. Sometimes it still even says that 1.1.4 is the current version. I have been chatting online with 400+ people with the same problem, it is making news, (internet and TV) and I was wondering when I can use all the apps I bought? Is it my computer that is the problem or something else? I am guessing that it is something else as nobody I know who owns a touch has updated yet at all. Is this a massive problem that won't be resolved any time soon? I don't dare use the link that has been floating around because I heard that the 2.0 also bricks touches and iPhones too?

Any shortcuts? Suggestions? I really sorta need the update before 5:00PM tonight. Please inform me and the public what the problem is.

- Faithful iPod touch user

I will post their response if they respond at all!

IMPORTANT UPDATE:
New York TImes officially releases an article about this exact problem:
http://www.nytimes.com/aponline/business/AP-Apple-iPhone.html?_r=2&nl=tec...


UPDATE 10:58PM 7/11/08

Still nothing. Went to a party for a few hours, came back. Nothing... It is too late for the update to arrive on time, and I am very frustrated.

However, Apple did email me back!

Dear *****,

I understand that you have been unable to get the new update for your iPod Touch. I realize that this can be a concern when you need this momentarily but keep getting errors while attempting to get it. My name is ******, and I will be assisting you with this today.

First I'd like to apologize for any inconvenience that this may have caused.

Due to the level of volume with the new features that just came available on the iTunes Store this may be the reason you're receiving this error. Please continue to try again.

After you install the iPhone 2.0 Software Update, you will see an Applications tab, and you'll be able to sync applications to an iPhone or iPod touch. Please see:

iTunes: What to do if Applications tab does not appear as sync option for iPhone or iPod touch
http://support.apple.com/kb/TS1881

The iPhone 2.0 Software Update will be available on July 11, 2008. You can download it by clicking Update on the Sync Summary page. The update is $9.95 for iPod touch owners.

If you require further assistance with this *****, then I feel confident that Apple Care technical support will be able to assist you in resolving this much better than I. They are among the best technical support agents in the field and will be more than happy to help to the best of their ability. A representative will be able to tell you about Apple's complimentary and fee-based support options and can help you determine which option might be most helpful in this case. To find the appropriate phone number, please visit:

http://www.apple.com/support/contact/phone_contacts.html

Once again, I do apologize for any inconvenience that this has caused. We honestly appreciate your patience on this matter.

We appreciate you being one of our valued customers and want your iTunes Store experience to be as pleasant as possible. Have a great day!

Sincerely,

******
iTunes Store Customer Support

Thank you for allowing me the opportunity to assist you. You may receive an AppleCare survey email; any feedback you provide would be greatly appreciated.

**Thats it** No formal explanation... and HAVE A GREAT DAY!?!?!? HOW?!?!?!

Well, at least they responded.

Category:

Comedy

Tags:

• 5th
• Connect
• DVD
• Earphones
• Error
• Generation
• iPod
• iTunes
• Life
• Macintosh
• To
• touch
• Unable
• Unavailable
• Store
• iPhone
• Stuck
• Sync
• 2.0
• App
• Bugs
• Servers
• Flooded
• Computer
• Upgrade
• Firmware
• OS
• Issues
• Please
• Try
• Again
• Later

[macintoshfanman]

IT"S WORKING EVERYONE!

[baraksha1]

that kid is crazy but whay the scary sound in the end

[baraksha1]

lololololol

[DaPuppetMaster11]

my ipods on 4.2.1 and itunes doesnt say i can update to 4.3 help???

[sonicrul3s73]

@SuperFunnyDays because your router thingy doesnt work if it has an old date. like the other month i couldnt go on anything because i had my year on my ipod to 1970. so i changed it to 2011 and then my connection worked

[XSolarPieX]

My iPod wont let me update my apps DX

[hollywoodcandids]

t says that my ipod is eligible or sth like that when i try to update the software .. HELP

[crazydemonkid]

Plz help me too I cannot downlaod anything from app store it keeps on saying that I need a secure connetion idk what too do plz help me I got a 3.1.2 itouch

[SuperFunnyDays]

I get that same prob. It says to change or edit my time and date settings, how is that gonna help?? Help Me!! :0

[runescapeking01]

that was.. kind of.. weird lol

[Snozeet]

i got the newes ipod touch, i get that error piece of shit too!!