This video shows how multimodal interaction (i.e: mobile banking) can deliver very good user experience in several platforms, the high tier iPhone and the SonyEricsson K530i (not smartphone), without external application to be installed. The Solaiemes usability technology (AVISG) combined with 3rd Party IVR ( the used in this demos is VOXEO) are making this feasible.
Check it out. Our campaign "Design is your choice, good user experience is your right".
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