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Uploaded by suebeyond on Sep 30, 2008
Colin Shaw from Beyond Philosophy discusses the three main questions an organisation should answer to improve there customers overall experience.
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most organisations are busy cutting costs to define their customer experience get their cash and give em rubbish and treat their staff like trash like they expect their customers treated
ollobrains1 1 month ago
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most organisations are busy cutting costs to define their customer experience get their cash and give em rubbish and treat their staff like trash like they expect their customers treated
ollobrains1 1 month ago