IQPC Australia's 'Field Services Management' 2009. Field Service Operations to Optimise Productivity, Efficiency & Customer Service.
Field workforce optimisation in Australia is reaching a critical point, with a host of enablers such as technology, software and competition combining to ensure we are delivering optimum service to our business and customers. In conjunction with these enablers there are
increasing challenges such as skills and labour shortages and the associated training, attraction, retention as well as large increases in work volumes in many utilities. FSM is for professionals in this space to network, share knowledge and showcase technologies.
FSM will run in 2010 - visit www.fsmaustralia.com.au
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