Since 1952, Bronx-born Edith Melvin has worked the Macy's ticketron, numatic tubes, telephone switchboards and finally, the information desk -- but she always knew "who slept with who, of course."
Produced by Emily Botein and Julie Subrin for "The Next Big Thing" on WNYC, 2002. Hosted by Dean Olsher.
This story is part of a tour on local characters in New York City. To see the full story and others, visit http://www.cityofmemory.org/map/#/tour/23/
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