CSU: ITIL v3 The 4 Ps of IT Service Management

This video introduces the concept of the 4 Ps of IT Service Management as explained in the ITIL v3 volume Service Design.
The video is one out of a series of study aids for students studying the topic ITI597 with Charles Sturt University.
The ITI597 module is provided in a dynamic online and real-time interactive environment, and supported with a virtual study environment located in SecondLife space, and videos such as these.
As subject coordinator I provide live web based sessions for all ITI597 students at least once a week, and strongly support any multimedia technology that makes blended and passionate learning a reality.
ITIL ® is a Registered Trade Mark, and a Registered Community Trade Mark of the Office of Government Commerce, and is registered in the U.S. Patent and Trademark Office.

Category:

Education

Tags:

• CSU
• ITIL
• V3
• 4Ps
• People
• Processes
• Products
• Partners
• Charles
• Sturt
• University
• IT
• Masters
• Marco
• Cattaneo

[anujtripathi2006]

@TheKimputa I don't mind anytime he says "Like".. his all videos are 100% informative and well balanced.

Kudos to IsleBeeBach

[IsleBeeBach]

@anujtripathi2006 I "like" your feedback :) Have a great day! Marco

[garyland7]

Great overview for the foundations cert, what did TheKimputa score on the exam

? My guess is 0 - didn't take, doesn't know...

[IsleBeeBach]

@TheKimputa like...like...like...like...li­ke...like...like...like...like­...like...like...like...like..­.like... LOL

[ozzyfrogmonster]

Fabulous videos - Charles Sturt University huh? I guess I'll need to check out their website? Do you also provide other Service Management topics?