The City of Dallas recognizes employees who go beyond their job descriptions to provide outstanding service to external and internal customers. In this WOW Patrol visit, City manager Mary Suhm thanks parking enforcement officers Sheila Robinson and Phillip Crockett for staying with a 5-year old whose mother had left her alone in the car one hot day. Instead of issuing a ticket, Robinson and Crockett bought the girl ice cream and stayed with her until help arrived.
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