Cancel AOL

Vincent is a pimp.

Shit.....my internet supplyer is AOL :L omg when i dont want it anymore, i'm fucked :P

This is not only AOL call centre staff. I tried to cancel a bank account I never used and somehow got duped into opening another I also didn't want. I actually said 'just send me the info and I'll look at it' but this was apparently acceptance of the contract! I ended up owing them money for standard O/D and admin charges even tho I never actually used the account!

maybe aol beats its employees for each cancellation.

dillon is a gay mother FUCKER

AOL came top in a list of PC World's 25 worst Tech products of all time. Exactly what they deserve.

It is hard to cancel AOL. I feel bad for Vincent.

bkwrmgirl (5 days ago)

I agree with Girl said, I feel that the AOL Rep was acting on what the executives higher above him had directed him to do.
Still it is a company reputation that is on the line.
Bad!

The AOL Rep was doing what he was hired to do.
The department is called "Saves" and their job is to save accounts. I did this job for two months before I quit. It's a horrible job.
I can almost guarantee that the employee was not fired. He was doing what he is expected to do. If he had just cancelled the account without spending at least 3 minutes trying to "save" the it he would have been reprimanded.
Mr. Ferrari did the right thing. Stay calm and keep repeating that you want to cancel.

AOL is obsolete