Messed up zune pad... HELP!

Hello everybody! I need some help...
I have a black zune 80, and let me try to explain my problem.

Lately, my zune's got completely mad, as you can see on the video. When i turn it on, on the main menu, it starts scrolling up and down as if i was touching or scrubing the zune pad when im not, (it never stops until i touch the pad). Then if i touch the pad it stops, but if i try to use the zune pad normally, its all messed up and mixed:
If i touch it up or hold it up, it appears as if it was touching the pad left
If i touch it down or hold it down, the same,
even if i press the center button, they al react as if i was holding left!!

Therefore i cant reboot it (because even if i hold back+up the zune reacts as if i was holding back+left)
If i shut it off, and turn it on again, we're back to the begining!, the main menu going up and down!
I cant turn off the touch settings, bc i cant even reach the settings menu.

Any idea or solution? suggestions!
anything helps!

thanks! :)

Category:

Science & Technology

Tags:

• Zune
• Help
• Tech
• Support
• Crazy
• Pad
• Error
• Fix
• Bug
• Hardware
• Warraty
• microsoft

[monketron]

its a touch pad, not a launch pad. so next time, don't slam your thumbs down on the buttons. treat your zune good, like i do. because its not indestructible. buuuuut it IS better than the ipod. :D

[xxxwachxxx]

haha trust me, i treat it reaal good, i never take it out of its case, i just did it for the video...and as you can tell on my video the room was completely silent so thats why it sound as if i was "slamming" my thumb... but yeah the zunes are waaay better :)

and the zune hd is just a blast! :D

[trapstar4lyfe96]

so what exactly did you do to make it work? or did you just leave alone for a while?

[xxxwachxxx]

Well... i kinda just left it alone.

I let the battery drain completely, then eventually it worked fine.

Sometimes it would go crazy again, i thought if i turned off the touch setting, it wouldnt happen, it happened anyways. So i dont really know why it happens.

What ive noticed is that when i leave it in the car or any hot place, thats when it goes wrong again. If not, nothing happens.

Right now its sitting next to me completely fine :)

[ci5co011]

ohh yeahh i try to touch the pad to do a comman but it doesnt move of do nothing only the play and back button works

[xxxwachxxx]

what the hell... ive heard from lots of people having the same problem, including me obviously and theyre all from different reasons.. none of them are related....

[lawnking1]

i just trying to get tec suport on the phone now you cant get an operater just this recording that sends me to there site i payed last xmass 200 had to send it back 2 times and they gave me a new 1 but they loced me out of my sune sofware that sucks

[monketron]

@TylerMBuller12

not sure if troll, or just really stupid.

[TylerMBuller12]

@monketron zune sucks u moron

[TheClanWarsChanal]

dear god...

[MandyBaby35]

reboot the zune

[davidjaime06]

HAVE YOU TRY TO DO A HARD RESET?, PRESS BACK BUTTON AND THEN UP, WHEN ZUNE IS LOADING, PRESS BACK BUTTON THEN THE MIDDLE BUTTON ON THE PAD, THEN THE PLAY BUTTON, ALL THREE AT THE SAME TIME, IT WILL SAY WAIT, THEN CLEARING CONTENTS.

AFTER THAT IS DONE, YOUR ZUNE WILL RESTART, AND CONNECT TO THE COMPUTER WOULD SHOW UP, ONCE YOU CONNECT IT, IT WILL SAY OPEN YOUR ZUNE SOFTWARE, THEN THE SOFTWARE IT SELF ONCE IS OPEN WILL TRY TO INSTALL THE FIRMWARE, DO THAT IN CASE YOU HAVE NOT DONE IT.

GOOD LUCK.

[Honda040life]

Do urself a favor and go buy an ipod, i hade all kinds of mp3 players, but the best one i foud so far is an iPod Classic 160gb, it holds EVERYTHING!

[jeromeb619]

A7X is killer 

[ebarricade]

AVENGED SEVENFOLD! ♥ Ahahah BTW Nice Backgroundd GEAR'S!!! xDD Ahahahahahahahahahaha