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HKJC bets on IT to engage its customers

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Uploaded by on Dec 2, 2010

The Hong Kong Jockey Club owns and operates a horse-racing and soccer-betting business in the SAR. With a loyal customer loyalty that spans across both the elite as well as the everyday citizen, the HKJC depends on IT to engage its customers. Sunny Lee, executive director for IT, elaborates on the role of IT in maintaining customer relationships.

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