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How to make a financial complaint

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Uploaded by on May 19, 2010

If you ever need to complain against a bank, building society or insurer then you can turn to the Financial Ombudsman Service. Clare Francis speaks with Natalie Ceeney, Chief Financial Ombudsman, about the process and what complaints they can help with...

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  • @jonattrains apart from the fact the fos is free? and uphold around 50% of complaints?

  • Its wiser to engauge a solicitor and save time ..really these people make more mistakes than bill and ben the flower pot men...

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