HOW My Computer Works: Online Safety (Part 1)!
Matt B (our Tech Trainer) has created a very important and informative video in the "HOW My Computer Works" series called "Online Safety (Part 1)". The video is just under six minutes long and provides some great advice and tips for staying safe on the Internet! We believe there would be real value in teaching our customers some tips and techniques to improve their computing experience, so please feel free to forward the video or this newsletter to anyone who might benefit from it!
You can check out the video "Online Safety (Part 1)" by clicking the link below:
http://www.youtube.com/watch?v=4qfHs1ZCX_g
As always, if you have any training ideas, please send them to training@mycomputerworks.com.
SECURITY: How To Choose and Remember Great Passwords
In keeping with the latest entry in our HOW My Computer Works series, it is extremely important to choose non-predictable, strong, hard-to-guess passwords. There are many risks involved with having an easy password such as your dog's name or your nickname in high school. Identity theft and credit card fraud are among the major risks, so a strong password is absolutely essential these days. The good news is that it can be very easy to choose a strong password. Mozilla, the folks who make the Firefox browser, have created a video showing an easy way to choose an excellent password for each site you visit. Check out that video, along with the written article by clicking the link below:
http://lifehacker.com/5667944/how-to-choose-and-remember-great-passwords-that...
How's Our Driving? Let us know!
Feedback is extremely important to My Computer Works. That's why we will send you a courtesy email after each service session has been completed. This email will ask for your valuable feedback on that service session. We ask for your input because we want to make sure we are providing you with the best quality of service possible. As always, we always appreciate any feedback from our customers. Look for that email after your next service session!
FREE Priority One Upgrade for Existing Customers! *EXTENDED*
Do you feel like you're waiting too long for service? You might not know that My Computer Works has THREE different levels of service. Our most popular service, Priority One, gives you the same knowledgeable technicians but with a guaranteed callback time of 60 minutes or less, or your next month is free. It is an additional $10 per month and provides you with our consistently great service in one hour or less. Between now and the end of November, any current customer can upgrade to this faster response time for ONE MONTH for FREE! Simply call (800) 990-4629 and ask for the free upgrade to Priority One service. You have no obligation to keep it and you can switch back to our Standard service simply by calling us. So, give us a call at (800) 990-4629 and we will always be there for you...faster!
On-Site Support
Did you know: My Computer Works offers on-site support nationwide! For on-site assistance, we recommend you still call our technicians to make sure you need on-site support. Our technicians can help identify the issue and shorten the repair time as much as possible for the on-site technician. Call 1-877-629-6972 for help.
What is My Computer Works? What is remote support? How does it work?
If you've ever wanted to explain our service to a family member or friend, but just couldn't come up with the right words, we've created a video that explains My Computer Works' services and how they work. You can simply send them this newsletter or even just the following video link and they will be able to see what My Computer Works is all about. To check out that video, click the link below:
http://www.youtube.com/watch?v=4KB15hbeGHc
If you have any TRAINING ideas for My Computer Works, please let us know! Send your training ideas to training@mycomputerworks.com.
Microsoft Updates
If you are a My Computer Works customer, these updates are happening for you automatically!
As part of Microsoft's routine monthly security update cycle, recently they released 3 security updates, 1 classified as Critical and 2 classified as Important. My Computer Works emphasizes the importance of staying current on these patches. You can read more about the released patches by clicking on the link below.
http://www.microsoft.com/technet/security/bulletin/ms10-nov.mspx
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Newsletter - November 2009by MyCompWorks261 views
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