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I've seen auto mechanics have customers drop off their cars for a few hours because they didn't want the customer to know it was a few minute fix
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Imagine being in Dan's head for just 24 hours..... What a trip o.o
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Reminds me of Obama.
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Good, but I favor the "duration heuristic" account raised by Prof. Catherine Yeung
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drayj14 1 year ago 5
I have the same experience with my clients. I'm a webdesigner and I noticed that if I make them wait more for the finished product (even if I'm done with it) they are a lot happier to pay more without complaining about it. I can even brake deadlines if I feel that they should appreciate the website more. Is that fair? Well does it matter? They will FEEL that it's fair even though it's really not. So I would do anything to keep the customer happy ;)
t0y2610 1 year ago 2