Hampton Toyota Response

A joint statement from Mark Hampton (dealer) and Jason Leonard (concerned customer) in response to Mr. Leonard's videotaping of former Hampton employees.

Category:

Autos & Vehicles

Tags:

• Hampton
• Toyota
• theft
• Jason
• Leonard

[potatotruck]

Respect to Hampton! Well done, I say. This is a 21st Century case study in how a retailer handles an embarrassing situation. Corporate America, take note.

[s2kmingster]

I think this is a great response from the dealer. If I lived closer I'd be a customer at Hampton Toyota.

[johnnycanada]

Knucklehead employees can sink a business. It can take years, but once a dealership is branded in the community as "scumbags", it's over. Thankfully, a YouTube video finally woke up this dealer principal to the activities under his own roof.

[TheAndyfist]

Well played Mr. Hampton

[driftwolf]

Ya know, this wasn't a bad way to handle it. Well done.

I've found that the quality of a company is not determined by what happens when all goes well, but what is done when the shit hits the fan. He done pretty good.

[rodstevensjr]

Three bad apples? Sounds systemic.

[jburnskie]

great response by Mr. Hampton

[wilshb]

That's the way to handle a potentially disastrous situation. Nice one!

[fragnasty54]

Spend years building up a motor business and this is how your trusted employees can smash it down in 2 minutes

[Collaziano]

Ahh.. Why did ya pick me? :p

[NYNY173]

your gonna be mr. hamtons employee of the month sal

[MoonFlowerPixieDust]

its nice to know that there are some decent auto dealers out there. i had a HORRIBLE experience with VW, they ripped us off totally!

good call Mr. Hampton! kudos to u.