If you are looking to buy double glazing or a conservatory the new Ombudsman Scheme has been launched to protect you against rogue installers. Homeowners who use DGCOS installers get free access to professional mediators, independent inspectors, a legally binding dispute resolution service and a Compensation Fund to honour awards made by the Ombudsman. DGCOS will help installers restore the industrys reputation; provide teeth where none existed and help professional installers differentiate themselves from cowboys. DGCOS is exactly what the sector needs to restore consumer confidence and help promote quality installers.
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