Protecting Your Emotional "Buttons" by Using Deflective Communication Skills
People who use passive-aggressive tactics for "squashing" other people can be quite masterful at their subtle, yet effective methods of making other people feel "less than". The communication skills shown on this video are my most favorite communications skills because they are very helpful in helping you to maintain your own sense of well-being and power when someone tries to "push your buttons" and/or make you feel "less than".
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