English for Hotel and Tourism: "Checking into a hotel" by LinguaTV
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Uploaded on Feb 6, 2010
For more information please visit http://www.linguatv.com/p_Product/1/1... ´
About "English for Hotel and Tourism":
LinguaTV offers an award winning Online-Video-Training which is designed for English learners and speakers at a intermediate level, who are employed in, or planning to work in the field of tourism. The basis of the course is a series of professionally produced videos which cover a range of professions in the hotel and restaurant industries. The focus of the videos, which were produced in cooperation with the hospitality association and a notable 5-star hotel chain, is on how employees in these fields communicate and deal with customers in a variety of typical work-related situations. More video tutorials at http://www.linguatv.com
About the episode "Checking In"
Storyline: Tom Sanders has arrived at the Transnational hotel. After a long flight from San Francisco, he is happy to have arrived, but due to a problem with the booking system there is no double room available for him. Where will Tom go? You will find more fascinating episodes at http://www.linguatv.com/p_Product/1/1...
What you will learn:
• checking in a guest
• politely expressing confusion
• apologizing for booking errors
• compensating the guest
• explaining hotel services and amenities
• initiating small talk
• giving directions
For more information please visit http://www.linguatv.com/p_Product/1/1...
learn English, language course, Sprachkurs, Englisch lernen.
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Category
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Standard YouTube License
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Uploader Comments (LinguaTV)
aysteria4ever 4 months ago
I always said the room number loud to my guests at the front desk !Oops...
but then again, Im in a safe country.
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LinguaTV 1 month ago
:-))
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Nelson O. Franco 4 months ago
this is not for beginners, this is more for advanced learners, I think it lacks a little of strategy to teach. But I think the quality is great.
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LinguaTV 1 month ago
Dear Nelson, correct - it´s for intermediate learner. This video is part of a complete course (incl. interactive exercises and many learning tools) at our website LinguaTV (please check description for the link) which is rated B1/B2 (according to the European Framework for Language Learning = CEFR). All our courses are developed and designed by experienced language teachers and eLearning experts. It all has a clear and crisp teaching strategy, which you can read at our website (About LinguaTV).
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Meyrin Hawke 8 months ago
the guy seems to be seducing the receptionist o.o
very good clip by the way..it's a great hep for me.
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LinguaTV 1 month ago
really ? LOL ;-)
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Top Comments
nikkicorreia 1 year ago
you should NEVER say the room number at the front desk! that's a huge mistake.
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HRealisticDreamsH 2 years ago
Fantastic !!
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All Comments (83)
DiZzy Wolf 1 day ago
Whaaa nice Clip
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LinguaTV 1 month ago
Thanks ! ;-)
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LinguaTV 1 month ago
Thank you!
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LinguaTV 1 month ago
Thank you! More video lessons at out website. Link is in the description of this youtube video.
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LinguaTV 1 month ago
gracias.
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LinguaTV 1 month ago
LOL ;-)
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LinguaTV 1 month ago
Dear TabloideFluminense, thank you!
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