RANT!!! CUSTOMER SERVICE AT GREYHOUND SUCKS!!!

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Uploaded by on Aug 9, 2010

hey guys--a rant video that i just had to do. what has happened to good customer service?!? is it really that hard? greyhound's customer service really sucks big time...

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Howto & Style

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Uploader Comments (janelporter)

  • Never take Greyhound.

    One of the employees at Shreveport,LA went into my luggage and stole some of my items.

    Greyhound has yet to do anything, but they are obviously aware of it since that SAME location has gotten several complaints about theft.

    And the customer service at Greyhound is absolutely horrible.

    These idiots need more than training and education.

    They need to be fired and probably charged with a crime.

  • @TheUltimateBeing01 wow, that's really sad--some of your stuff was stolen?!? what is wrong with this picture? it's a sad state of affairs; unfortunately, Greyhound isn't the only company with shoddy customer service. having worked in customer service positions for years, i am just really conscious of how much good service, common courtesy and decency have eroded (in general) over the years. thanks for watching!

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  • @janelporter

    Right.

    A TV and a game system.

    I've filed reports to the attorney general, the Federal Trade Commission and the Better Business Bureau, in addition to several comsumer report websites and agencies. So far, I have only gotten a generalized, automated letter.

    I say that because the idiot who signed it (Mr. Rada, bitch didn't even put her first name and email address) didn't even address my main concern.

    That's what happens when a business monopolizes an industry.

  • @TheDeistAngle

    apparently people think i'm defending greyhound, i'm not

    They're evil shitheads, i'm just stating that they won't change.

  • I don't know... duuuuhhhhh hahahaha that's exactly how those jerkoffs work. I nearly missed my visit back home to Pittsburgh because our driver "disappeared". Screw Greyhound.

  • I asked for help at the memphis station and they tried to arrest me! Lol Fuck greyhound!!

  • @DollyMat no greyhound is way better then anything its the only thing i will ride if im going out of state so idk what y'all are talking about but greyhound is thee best and always will be!!!

  • Wow and Greyhound is such a brand name but poor C/S can really ruin a co. so they betta listen up sis. You remind me of my sister constructive and professional delivery of argument but when she gets p'd off the real talk attitude comes out, lol. Hope you get your refund soon an let them give u that lunch voucher too!!

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