The Art of Customer Service - Part 1 - Sanford Library - Feb 9, 2010
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The Art of Customer Service - Part 2 - Sanford Library - Feb 9, 2010by LizBizBuzz112 views- 5:59
Goofus and Gallant in the Library-Part 1by aiwlibrary3,587 views
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Handling Complaints and the Irate Customer Video 3: Service First Video Libraryby sqies24,409 views
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Every Fifth Customerby cetv1,923 views
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Total Quality Service Video 12: Service First Video Libraryby sqies1,784 views
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The Art of Customer Service - Part 4 - Sanford Library - Feb 9, 2010by LizBizBuzz62 views
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Value-Added Service Video 7: Service First Video Libraryby sqies2,833 views
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Carol Cooper speaks about Sparkle Customer Service training for Librariesby SuccessHabitsAus263 views
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FIU BBC Library Customer Service 101by sjhammill770 views
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The Art of Customer Serviceby klindner1174 views
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Customer Service and You!by twaingirl383 views
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Customer Service Basics Previewby libraryvideonetwork235 views
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Effective Telephone Techniques Video 8: Service First Video Libraryby sqies110,768 views
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Library customer servicesby skillsatlibrary1343 views
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Customer Service & You (Part 1 of 2)by uwmediacenter349 views
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Customer Service Lessons from "Taxi Terry" by Business Speaker Scott McKainby scottmckain52,217 views
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Not so good reference interviewby ACLweb24,393 views
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