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Ron Kaufman - Service Encounter of the Third Kind (part 4)

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Uploaded by on May 19, 2007

Move your whole organization from short-term transactions to long term, loyal relationships. Provocative presentation leads to pro Move your whole organization from short-term transactions to long term, loyal relationships. Provocative presentation leads to profitable and long-term partnerships your customers, suppliers, and colleagues.

To improve your company's customer service culture with excellent customer service training, visit http://www.UpYourService.com/

To learn more about Ron Kaufman (customer service guru), go to http://www.RonKaufman.com/

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