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Jack Welch - How to run a big business

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Uploaded by on Jun 28, 2009

http://www.yourbusinesschannel.com

"What's important at the grocery store is just as important in engines or medical systems. If the customer isn't satisfied, if the stuff is getting stale, if the shelf isn't right, or if the offerings aren't right, it's the same thing. You manage it like a small organization. You don't get hung up on zeros."

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