INFO: Synopsis of the ITIL(r) V3 Foundations class I took

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Uploaded by on Dec 27, 2007

I very recently completed a 2 day foundations class in version 3 of the Information Technology Infrastructure Library (ITIL). The following is a synopsis of what I learned in that class.

A 2 day foundations class on ITIL is certainly not a comprehensive treatment of ITIL and in no way prepares one to be fully competent in it. It is a very general overview of the core ITIL concepts and processes.

The quality of the ITIL foundations classes does vary somewhat from vendor to vendor. I found the 2 day ITIL foundations class to be too fast paced, filled with terminology, excessive acronyms, somewhat incongruent. But, I did pass the exam.

http://www.itil-officialsite.com
http://en.wikipedia.org/wiki/ITIL
http://www.protechtraining.com

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  • Very professorial. Thanks. Coolguy

  • Thanks! This is a great video, and explains a lot more than most of these videos by "ITIL Experts". :o)

  • Greatly appreciated Great voice 2 :)

  • Thanks very much for your video......very very helpful for my ITIL v3 exam

  • Thank you for posting this informational video. Very helpful!

  • pretty thanks for the vital info.

  • tnx man. Doing my exam tomorrow ;)

  • Thank you - very informative and well laid out synopsis. Very helpful! Thanks for taking the time.

  • thnkax a lot friend it was verry useful, thnkax again

  • thanks for video

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