I very recently completed a 2 day foundations class in version 3 of the Information Technology Infrastructure Library (ITIL). The following is a synopsis of what I learned in that class.
A 2 day foundations class on ITIL is certainly not a comprehensive treatment of ITIL and in no way prepares one to be fully competent in it. It is a very general overview of the core ITIL concepts and processes.
The quality of the ITIL foundations classes does vary somewhat from vendor to vendor. I found the 2 day ITIL foundations class to be too fast paced, filled with terminology, excessive acronyms, somewhat incongruent. But, I did pass the exam.
http://www.itil-officialsite.com
http://en.wikipedia.org/wiki/ITIL
http://www.protechtraining.com
Very professorial. Thanks. Coolguy
kpenkele 1 year ago
Thanks! This is a great video, and explains a lot more than most of these videos by "ITIL Experts". :o)
CaptainMacNasty 2 years ago
Greatly appreciated Great voice 2 :)
loslambones5ucom 3 years ago
Thanks very much for your video......very very helpful for my ITIL v3 exam
padduveera 3 years ago
Thank you for posting this informational video. Very helpful!
jlafeen 3 years ago
pretty thanks for the vital info.
abohata 3 years ago
tnx man. Doing my exam tomorrow ;)
Mengine 3 years ago
Thank you - very informative and well laid out synopsis. Very helpful! Thanks for taking the time.
elocrian 3 years ago
thnkax a lot friend it was verry useful, thnkax again
udayareti 3 years ago
thanks for video
gruporessoar 3 years ago