STANDING IN THE FIRE
Leading High Heat Meetings with Clarity, Calm, and Courage
by Larry Dressler
High heat meetings seem to be happening in more and more organizations these days. Situations where participants are polarized, angry, fearful, confused. If you facilitate meetings for a living, all your well-learned techniques wont help you in volatile and unpredictable situations like this. If you lead meetings as simply one part of your job, you probably feel even less able to cope.
The answer is not another technique—not something you do to people. Veteran facilitator Larry Dressler has learned the hard way that when stakes are high, outcomes uncertain, and emotions running wild what makes the crucial difference is the leaders presence. To work with people in high-heat meetings you have to work on yourself.
Outstanding book, Larry.
msturgell 10 months ago