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INFLUENCING THE INTERACTION
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This course identifies six practices which will help service providers offer a more positive experience for their customer. From showing patience and tolerance to a senior citizen to the importance of avoiding common distractions in the workplace, this program raises awareness about how each team member contributes to a positive interaction.
Part of the Telephone Doctor Complete DVD Training Library Series - to preview dozens of training courses please visit http://www.telephonedoctor.com
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