Customer Service Training Video
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And this is how you lose business
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Mr Collins is not enthusiatic about his job,has a poor record keeping or recording system
Has no feelings for others, poor relation with staff infact rude to staff,Making unacceptable
contacts with customers,no self introduction to second customer.can not withstand pressure of
work.
The only good point is self introduction to first customer but with no acceptance of his mistakes.
He needs more training,he is not qualified.
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looooooooooooooool
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Typical boss.
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@bakerorgpsyc thats true I didn't think about that, the end is what I agreed with the most too.
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Gosh, that guy in the wheelchair is freaking rude.
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@indiag89 U forgot that Unions also ruin customer service as well
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3:42 - the lady in green slamming the papers cracks me up!
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@CodyTAGGIN LMAO
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@indiag89 And unions also ruin good customer service
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typical - the manager reading the friggin paper and couldn't care less
how many times working in customer service jobs have i seen that -- too many
garycalgary 3 years ago 17
this is a good video, bad management is a big reason why businesses fail. i've worked for guys like that.
indiag89 2 years ago 15