Introducing Dell's Social Media Command Center

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Uploaded by on Dec 8, 2010

Michael Dell and Karen Quintos join others for the launch of Dell's new global social media command center.

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  • Try sending DellOutletUK a message on twiitter ... I bet you don't get any response after a month :) Great to see all this money they're puring into social media monitoring is paying off!

  • interesting Idea and it sounds good, but ...... what about your customers who need assistant to upgrade their Hardware ? This could also be solved with Social Media, like a special Hardware Channel from Dell ! What about some Special Hardware Videos from Dell here on YouTube ?

  • @lordmenetti "CRM" stands for "Customer Relationship Management," something tools like Radian6 are focused around :).

  • @rlavigne42 its called Radian6 mate no such tool im aware of called social crm

  • Social CRM FTW!

  • auch mal einen Deutschen Kommentar hier abgebe. Dies sollte es auch zwischen Mitarbeitern innerhalb Dells geben. Die Fuehrung in der Abteilung wo ich arbeite ist da noch voellig im Dunkeln und hoffnungslos hinterher.

  • ...grossartig, so sollte es sein

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