Uploaded by AutoUniversity on Mar 26, 2010
One of the jokes we like to tell is how managers select salespeople. If theyre breathing and have a pulse, theyre hired. Unfortunately, this is often reality and its part of the reason our industry suffers from a bad reputation. Resumes and background checks are important, but theyre not enough. Some people with great character and good personalities simply dont have the psychological makeup thats necessary to be successful selling. Pre-employment exams are good for every area for your business. While thoroughbreds are great for the Kentucky Derby, theyre terrible for hauling around a beer wagon. Testing helps identify a persons strengths and weaknesses. You may lose a salesperson in the process, but you could gain an office manager or customer relations agent. And thats the Tip of the Day. The Auto University team has over 400 years of combined retail automotive experience. Let us help you raise the level of performance at your dealership. Thanks for watching.
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